Department Of Social Services Logo

Richland County Contact Information

Monita Dawkins

County Director

Office Hours:

8:30 AM - 5:00 PM

Address:

Richland County DSS
3220 Two Notch Rd.
Columbia, SC 29204

Eastover Branch Office:

Richland County DSS
117 Henry Street
Eastover, SC 29044

Abuse and Neglect Reporting Hotline

To report known or suspected abuse or neglect of a child or vulnerable adult, call the SCDSS 24/7 Abuse & Neglect Reporting Hotline:

1-888-CARE4US or 1-888-227-3487

Report Abuse/Neglect Online

Apply for SNAP/TANF Benefits

View your SNAP/TANF Benefits

Report A SNAP/TANF Change

Child Support Customer Service Portal

Telephone Numbers:

(803) 714-7300 Main
(803) 714-7301 General Information Fax
(803) 714-7616 SNAP/TANF Fax
(803) 353-3295 Eastover Office
(803) 714-7435 Foster Home Licensing
(888) 828-3555 Foster Home Licensing (Heartfelt Calling)
(888) 711-7095 Midlands Region Adoptions
(888) 839-0159 Midlands Region Kinship Care

Submit SNAP/TANF verification information by fax or email: Richland.FA@dss.sc.gov
(Must include SNAP/TANF case number.)

Email This Office

Please do not report abuse or neglect of a child or an adult through email. Use the intake number above to make an anonymous report.


Child Welfare Services Transformation

Best Outcomes for Children and Families

Do you have a complaint regarding services being provided to a child by a state agency? Please submit your complaint by phone (1-800-206-1957) or an electronic submission form here with the South Carolina Department of Children's Advocacy.