Richland County Contact Information
Monita Dawkins
County Director
Office Hours:
8:30 AM - 5:00 PM
Address:
Richland County DSS
3220 Two Notch Rd.
Columbia, SC 29204
Eastover Branch Office:
Richland County DSS
117 Henry Street
Eastover, SC 29044
Abuse and Neglect Reporting Hotline
To report known or suspected abuse or neglect of a child or vulnerable adult, call the SCDSS 24/7 Abuse & Neglect Reporting Hotline:
1-888-CARE4US or 1-888-227-3487
Child Support Customer Service Portal
Telephone Numbers:
(803) 714-7300 Main
(803) 714-7301 General Information Fax
(803) 714-7616 SNAP/TANF Fax
(803) 353-3295 Eastover Office
(803) 714-7435 Foster Home Licensing
(888) 828-3555 Foster Home Licensing (Heartfelt Calling)
(888) 711-7095 Midlands Region Adoptions
(888) 839-0159 Midlands Region Kinship Care
Submit SNAP/TANF verification information by fax or email: Richland.FA@dss.sc.gov
(Must include SNAP/TANF case number.)
Please do not report abuse or neglect of a child or an adult through email. Use the intake number above to make an anonymous report.
Child Welfare Services Transformation
Best Outcomes for Children and Families
Do you have a complaint regarding services being provided to a child by a state agency? Please submit your complaint by phone (1-800-206-1957) or an electronic submission form here with the South Carolina Department of Children's Advocacy.