Professionals & Partners

Coming in early 2021!

The SCDSS Child Supports Services Division will launch a Customer Service Portal for parents – those paying child support and those receiving payments - so that they can view important information about their case – any time, any day.

Parents can create a unique user ID and password and view important case information. This will include payment information, hearing dates, enforcement measures in place, and occasional announcements affecting our customers. You will also be able to update your address, phone number, employment, and email information as well as send inquiries to our customer service staff.

 

The Department of Social Services operates under federal and state laws and policies to:

  • Establish fatherhood
  • Set realistic orders
  • Collect payments
  • Reduce child support debt

 

However, DSS does not operate alone; DSS works closely with:

  • Partners in the 46 Clerks of Court offices
  • The hospitals across the state
  • Employers and financial institutions across the country
  • Other states and the federal government to ensure cases are handled appropriately when they cross state lines.

 

Community partners such as:

 

 

 

 

 

 


Do you have a complaint regarding services being provided to a child by a state agency? Please submit your complaint by phone (1-800-206-1957) or an electronic submission form here with the South Carolina Department of Children's Advocacy.