State Disbursement Unit

New Child Support Customer Service Portal Now Available!

The SCDSS Child Support Customer Service Portal provides a secure way for parents to access important information about their case – any time, any day.

Whether paying or receiving support, parents can create a unique user ID and password to view payment information, hearing dates, enforcement measures in place, and receive occasional announcements affecting their case. The portal can also be used to update address, phone number, employment and email information.

Child Support Customer Service Portal


Child Support Portal Demonstration

Federal Stimulus Update (Posted 3-16-21):

With the passage of the American Rescue Plan Act of 2021, stimulus payments issued pursuant to that Act will be sent to all qualifying individuals. These stimulus payments will not be intercepted by the South Carolina Child Support Division, as they have been exempted from this action.

South Carolina has established a centralized State Disbursement Unit (SDU) in accordance with 45 CFR 302.32 and South Carolina Code § 63-17-610 (2016) for the purpose of collecting and disbursing child support statewide.

The SDU collects and distributes child and spousal support payments for cases managed by DSS and all private support cases enforced by the Clerks of Court.

Click here for information about customer service and the Interactive Voice Response system (IVR).


Child Welfare Services Transformation

Best Outcomes for Children and Families

Do you have a complaint regarding services being provided to a child by a state agency? Please submit your complaint by phone (1-800-206-1957) or an electronic submission form here with the South Carolina Department of Children's Advocacy.