Contact DSS

To report known or suspected abuse or neglect of a child or vulnerable adult, call:

24-HR Abuse & Neglect Reporting Hotline:

1-888-CARE4US or 1-888-227-3487

Click Here To Report Abuse/Neglect Online


DSS State Office



Street Address 

South Carolina Department of Social Services
1535 Confederate Avenue
Columbia, SC 29201-1915 


Mailing Address

South Carolina Department of Social Services
P.O. Box 1520
Columbia, SC 29202-1520


Telephone Numbers 

SNAP/TANF Client Services (800) 616-1309 - DSS Connect Call Center
Child Support Services (800) 768-5858 - Child Support Call Center
General Information/Constituent Services
(Constituent Services does not have access 
to SNAP/TANF or Child Support Case information.)

(803) 898-7601 or

Office of the State Director (803) 898-7360
Office of General Counsel (803) 898-7368
Media Inquiries

(803) 898-7602
Requests for Interviews/Official Statements/Data:

Americans with Disabilities Act (ADA) (803) 898-8080

Central Registry for Abuse and Neglect
for Electronic Background Checks 

(803) 898-7318, Press Option "4"

Or email:

Out-of-State Records Requests

DSS Careers

DSS Employment Verification 
(Email to verify active employment with DSS.)
SC State Employment
Foster Parent Liaison
(803) 898-4174


Emergency Hotlines & Toll Free Numbers 

Abuse & Neglect Statewide Reporting Hotline
For 24/7 reporting of suspected abuse and/or neglect of a child or vulnerable adult. 


Out of Home Abuse and Neglect Reporting (OHAN)

For reports of suspected child abuse and/or neglect that occurs in foster care placements or at child care facilities.




Financial Fraud (Vendor/Retailer/DSS Employee) Press 2 for assistance (800) 694-8518
Adoption & Birth Parent Services (800) 922-2504
Children’s Helpline (For reporting by children in foster care.) (800) 645-9789
Child Abuse Hotline (National) (800) 422-4453
Child Support Services (800) 768-5858
DAODAS (803) 896-5555
SC Emergency Management Division (803) 737-8500
Careline (Prenatal Care Information) (855-4-SCDHEC) (855) 472-3432
Individual & Provider Rights / HIPAA (800) 311-7220
Medicaid (888) 549-0820
Palmetto AIDS Life Support Service (PALSS) (803) 779-7257
National Parent Hotline (855) 427-2736
National Domestic Violence Hotline
Local Domestic Violence Shelters and Organizations
1-800-799-SAFE (7233)
Social Security Administration (800) 772-1213
Women, Infants & Children (855-4-SCDHEC) (855) 472-3432


Report A SNAP/TANF Change

Child Welfare Services Transformation

Best Outcomes for Children and Families

Do you have a complaint regarding services being provided to a child by a state agency? Please submit your complaint by phone (1-800-206-1957) or an electronic submission form here with the South Carolina Department of Children's Advocacy.