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Contact DSS

24/7 Abuse & Neglect Reporting Hotline 
Report known or suspected abuse or neglect
of a child or vulnerable adult.

1-888-CARE4US or 1-888-227-3487

Report Abuse/Neglect Online


DSS State Office



Street Address 

South Carolina Department of Social Services
1535 Confederate Avenue
Columbia, SC 29201-1915 


Mailing Address

South Carolina Department of Social Services
P.O. Box 1520
Columbia, SC 29202-1520


Telephone Numbers 

SNAP/TANF Client Services

(800) 616-1309 - DSS Connect Call Center

Apply Online for SNAP Benefits

View your SNAP/TANF benefits

 Report A SNAP/TANF Change

Child Support Services (800) 768-5858 - Child Support Call Center
Apply for Child Support or
View Case Information 

Constituent Services/General Information


(803) 898-7601 OR


NOTE: Constituent Services does not have access to SNAP/TANF or Child Support case information. 

Office of the State Director (803) 898-7360
Office of General Counsel (803) 898-7368
Media Inquiries

(803) 898-7602
Requests for Media Interviews/Official Statements/Data:

Americans with Disabilities Act (ADA) (803) 898-8080

Online Application for Central Registry Background Check 

(803) 898-7318, Press Option "4"

Or email:

Out-of-State Records Requests

DSS Careers

DSS Employment Verification 
(Email to verify active employment with DSS.)
SC State Employment
SC Voucher for Child Care Financial Assistance Child Care Financial Assistance
Online Application
Foster Parent Liaison
(803) 898-4174


Emergency Hotlines & Toll Free Numbers 

Abuse & Neglect Statewide Reporting Hotline
For 24/7 reporting of suspected abuse and/or neglect of a child or vulnerable adult. 


Out of Home Abuse and Neglect Reporting (OHAN)
For reports of suspected child abuse and/or neglect that occurs in foster care placements or at child care facilities.



Report Abuse/Neglect Online

Financial Fraud (Vendor/Retailer/DSS Employee) Press 2 for assistance (800) 694-8518
Adoption & Birth Parent Services (800) 922-2504
Children’s Helpline (For reporting by children in foster care.) (800) 645-9789
Child Abuse Hotline (National) (800) 422-4453
Child Support Services (800) 768-5858
DAODAS (803) 896-5555
SC Emergency Management Division (803) 737-8500
Careline (Prenatal Care Information) (855-4-SCDHEC) (855) 472-3432
Individual & Provider Rights / HIPAA (800) 311-7220
Medicaid (888) 549-0820
Palmetto AIDS Life Support Service (PALSS) (803) 779-7257
National Parent Hotline (855) 427-2736
National Domestic Violence Hotline
Local Domestic Violence Shelters and Organizations
1-800-799-SAFE (7233)
Social Security Administration (800) 772-1213
Women, Infants & Children (855-4-SCDHEC) (855) 472-3432


Child Welfare Services Transformation

Best Outcomes for Children and Families

Do you have a complaint regarding services being provided to a child by a state agency? Please submit your complaint by phone (1-800-206-1957) or an electronic submission form here with the South Carolina Department of Children's Advocacy.