Florence

Amanda Quinlan-Head

County Director

Office Hours:

8:30 AM - 5:00 PM

Address:

Florence County DSS
2685 S. Irby St.
Florence, SC 29505

Lake City Office Address:

Florence County DSS
345 S. Ron McNair Blvd.
Lake City, SC 29560

Abuse and Neglect Reporting Hotline

To report known or suspected abuse or neglect of a child or vulnerable adult, call the SCDSS 24/7 Abuse & Neglect Reporting Hotline:

1-888-CARE4US or 1-888-227-3487

Report Abuse/Neglect Online

Apply for SNAP/TANF Benefits

View your SNAP/TANF Benefits

Report A SNAP/TANF Change

Child Support Customer Service Portal

Telephone Numbers:

(843) 669-3354 Main
(843) 673-9247 Fax
(843) 394-8575 Lake City Office
(843) 413-6465 Resource Family Unit/Foster Home - Main
(877) 670-3576 Resource Family Unit/Foster Home - Toll Free
(843) 661-4750 Child Support Services - Main
(800) 768-5858 Child Support Services - Toll-Free
(843) 661-6623 Child Care Services - Main
(800) 556-7445 Child Care Services - Toll-Free
(888) 828-3555 Foster Home Licensing (Heartfelt Calling)
(800) 763-6637 Pee Dee Region Adoptions
(888) 854-4317 Pee Dee Region Kinship Care

Submit SNAP/TANF verification information by fax or email: Florence.FA@dss.sc.gov
(Must include SNAP/TANF case number.)

Email This Office

Please do not report abuse or neglect of a child or an adult through email. Use the intake number above to make an anonymous report.

2025 Florence County Infographics.png

better together logo

Child Welfare Services Transformation

Best Outcomes for Children and Families

Do you have a complaint regarding services being provided to a child by a state agency? Please submit your complaint by phone (1-800-206-1957) or an electronic submission form here with the South Carolina Department of Children's Advocacy..