To report known or suspected abuse or neglect of a child or vulnerable adult, call:
24-HR Abuse & Neglect Reporting Hotline:
1-888-CARE4US or 1-888-227-3487
Click Here To Report Abuse/Neglect Online
County Office Locations
DSS State Office
Street Address
South Carolina Department of Social Services
1535 Confederate Avenue
Columbia, SC 29201-1915
Mailing Address
South Carolina Department of Social Services
P.O. Box 1520
Columbia, SC 29202-1520
Telephone Numbers
SNAP/TANF Client Services | (800) 616-1309 - DSS Connect Call Center |
General Information/Constituent Services |
(Constituent Services does not have access (803) 898-7601 or ConstituentServices@dss.sc.gov |
Office of the State Director | (803) 898-7360 |
Office of General Counsel | (803) 898-7368 |
Media Inquiries |
(803) 898-7602 |
Americans with Disabilities Coordinator: Deanene Thornwell |
(803) 898-8080 |
Central Registry for Abuse and Neglect CONSENT TO RELEASE INFORMATION |
CentralRegistryInfo@dss.sc.gov |
Out-of-State Records Requests | CWSRecordsRequest@dss.sc.gov |
DSS Employment | https://www.governmentjobs.com/careers/sc/dss |
SC State Employment | https://careers.sc.gov/ |
Foster Parent Liaison fphelp@dss.sc.gov |
(803) 898-4174 |
Emergency Hotlines & Toll Free Numbers
Abuse & Neglect Statewide Reporting Hotline -and- Out of Home Abuse and Neglect Reporting (OHAN) For reports of suspected child abuse and/or neglect that occurs in foster care placements or at child care facilities. |
1-888-CARE4US |
Financial Fraud (Vendor/Retailer/DSS Employee) Press 2 for assistance | (800) 694-8518 |
Adoption & Birth Parent Services | (800) 922-2504 |
Children’s Helpline (For reporting by children in foster care.) | (800) 645-9789 |
Child Abuse Hotline (National) | (800) 422-4453 |
Child Support Services | (800) 768-5858 |
DAODAS | (803) 896-5555 |
SC Emergency Management Division | (803) 737-8500 |
Careline (Prenatal Care Information) (855-4-SCDHEC) | (855) 472-3432 |
Individual & Provider Rights / HIPAA | (800) 311-7220 |
Medicaid | (888) 549-0820 |
Palmetto AIDS Life Support Service (PALSS) | (803) 779-7257 |
National Parent Hotline | (855) 427-2736 |
National Domestic Violence Hotline Local Domestic Violence Shelters and Organizations |
1-800-799-SAFE (7233) |
Social Security Administration | (800) 772-1213 |
Women, Infants & Children (855-4-SCDHEC) | (855) 472-3432 |