Lancaster County Contact Information
Nakia Griffin
County DirectorOffice Hours:
8:30 AM - 5:00 PM
Physical Address:
Lancaster County DSS
1837 Pageland Hwy.
Lancaster, SC 29720
Mailing Address:
Lancaster County DSS
PO Box 1719
Lancaster, SC 29721
Abuse and Neglect Reporting Hotline
To report known or suspected abuse or neglect of a child or vulnerable adult, call the SCDSS 24/7 Abuse & Neglect Reporting Hotline:
1-888-CARE4US or 1-888-227-3487
Child Support Customer Service Portal
Telephone Numbers:
(803) 286-6914 Main
(803) 285-4480 Main Fax
(803) 289-1535 Director
(803) 286-1116 Director/Human Resource Fax
(800) 556-7445 Child Care Licensing - Toll-Free
(888) 202-1469 Child Care Licensing Region II
(800) 768-5858 Child Support Services - Toll-Free
(803) 898-7279 Foster Family & Licensing Support Unit
(888) 828-3555 Foster Home Licensing (Heartfelt Calling)
(800) 922-1537 Midlands Region Adoptions
(888) 839-0159 Midlands Region Kinship Care
Submit SNAP/TANF verification information by fax or email: Lancaster.FA@dss.sc.gov
(Must include SNAP/TANF case number.)
Please do not report abuse or neglect of a child or an adult through email. Use the intake number above to make an anonymous report.
Child Welfare Services Transformation
Best Outcomes for Children and Families
Do you have a complaint regarding services being provided to a child by a state agency? Please submit your complaint by phone (1-800-206-1957) or an electronic submission form here with the South Carolina Department of Children's Advocacy.