Contact DSS

To report known or suspected abuse or neglect of a child or vulnerable adult, call:

24-HR Abuse & Neglect Reporting Hotline:

1-888-CARE4US or 1-888-227-3487

Click Here To Report Abuse/Neglect Online

 

DSS State Office

 

 

Street Address 

South Carolina Department of Social Services
1535 Confederate Avenue
Columbia, SC 29201-1915 

 

Mailing Address

South Carolina Department of Social Services
P.O. Box 1520
Columbia, SC 29202-1520

 

Telephone Numbers 

TANF/SNAP, Client Services
(Temporary Assistance for Needy Families)
(800) 616-1309
General Information/Constituent Services
ConstituentServices@dss.sc.gov
(803) 898-7601
Office of the State Director (803) 898-7360
Office of General Counsel (803) 898-7368
Media Calls (803) 898-7602
Americans with Disabilities Coordinator:
Deanene Thornwell
(803) 898-8080
Central Registry for Abuse and Neglect
CONSENT TO RELEASE INFORMATION
CentralRegistryInfo@dss.sc.gov
Out-of-State Records Requests CWSRecordsRequest@dss.sc.gov
DSS Employment dsscareers.org
SC State Employment jobs.sc.gov
Foster Parent Liaison
fphelp@dss.sc.gov
(803) 898-4174

 

Emergency Hotlines & Toll Free Numbers 

Abuse & Neglect Statewide Reporting Hotline
For 24/7 reporting of suspected abuse and/or neglect of a child or vulnerable adult. 

-and-

Out of Home Abuse and Neglect Reporting (OHAN)

For reports of suspected child abuse and/or neglect that occurs in foster care placements or at child care facilities.

 

 

1-888-CARE4US
1-888-227-3487


Financial Fraud (Vendor/Retailer/DSS Employee) Press 2 for assistance (800) 694-8518
Adoption & Birth Parent Services (800) 922-2504
Children’s Helpline (For reporting by children in foster care.) (800) 645-9789
Child Abuse Hotline (National) (800) 422-4453
Child Support Services (800) 768-5858
DAODAS (803) 896-5555
SC Emergency Management Division (803) 737-8500
Careline (Prenatal Care Information) (855-4-SCDHEC) (855) 472-3432
Individual & Provider Rights / HIPAA (800) 311-7220
Medicaid (888) 549-0820
Palmetto AIDS Life Support Service (PALSS) (803) 779-7257
National Parent Hotline (855) 427-2736
National Domestic Violence Hotline
Local Domestic Violence Shelters and Organizations
1-800-799-SAFE (7233)
Social Security Administration (800) 772-1213
Women, Infants & Children (855-4-SCDHEC) (855) 472-3432

 

Report A SNAP/TANF Change


Do you have a complaint regarding services being provided to a child by a state agency? Please submit your complaint by phone (1-800-206-1957) or an electronic submission form here with the South Carolina Department of Children's Advocacy.