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    Freedom of Information Act (FOIA) Requests
    Schedule of Fees Search Fee: $37.00 per hour Redaction Fee: $37.00 per hour Copies (color): $0.06 per page Postage: Actual cost Individuals seeking access to public records under the Freedom of Information Act (FOIA)...

    Media Relations
    SCDSS News Archive

    Office of Inspector General (OIG)
    Click HERE to Report Fraud, Waste, or Abuse Online FRAUD Email Address: fraud.hotline@dss.sc.gov FRAUD Hotline Number: 1-800-694-8518 or 803-898-8005 (Press Option 2) FRAUD Address: South Carolina Department of Social S...

    Quality Assurance/CQI
    At DSS, we know that our programs, services and strategies are only as strong as the people who execute them. The DSS Office of Quality Assurance and Continuous Quality Improvement (QA&CQI) collaborates with internal p...

    QA/CQI Leadership Team
    Director of Agency Quality Assurance and CQISuzanne Sutphin, PhD(803) 360-5746suzanne.sutphin@dss.sc.gov State Quality Assurance ManagerJanel Mitnaul, MSW, LMSW(803) 201-9619janel.mitnaul@dss.sc.gov Upstate Regional QA ...

    CQI Services
    The DSS Office of Quality Assurance and Continuous Quality Improvement (QA&CQI) offers a variety of customized services to help agency employees and programs statewide assess and improve their performance. CQI Consult...

    Quality Assurance
    This page provides information on the different types of reviews conducted by the DSS Quality Assurance Team. The Quality Assurance/CQI Team also provide resources on the Child and Family Services Review (CFS...

    Research and Evaluation
    Level 5 Training Evaluation The Level 5 evaluation project examines the return on investment within training programs. In child welfare, the Level 5 evaluation is used to combine training evaluation results, data on...

    Other Resources & Helping Agencies for SC Families
    Other Resources & Helping Agencies for SC Families These external links provide information and resources consistent with the SC Department of Social Services' (SCDSS's) intended purpose of connecting individuals and f...

    Prevention
    Vision: A Focus on Prevention The South Carolina Department of Social Services (SCDSS) is charged with protecting the state’s most vulnerable populations; its mission, to promote the safety, permanency, and well-being of c...

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Child Welfare Services Transformation

Best Outcomes for Children and Families

Do you have a complaint regarding services being provided to a child by a state agency? Please submit your complaint by phone (1-800-206-1957) or an electronic submission form here with the South Carolina Department of Children's Advocacy..