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    Quality Assurance
    This page provides information on the different types of reviews conducted by the DSS Quality Assurance Team. The Quality Assurance/CQI Team also provide resources on the Child and Family Services Review (CFS...

    Research and Evaluation
    Level 5 Training Evaluation The Level 5 evaluation project examines the return on investment within training programs. In child welfare, the Level 5 evaluation is used to combine training evaluation results, data on...

    Prevention
    Vision: A Focus on Prevention The South Carolina Department of Social Services (SCDSS) is charged with protecting the state’s most vulnerable populations; its mission, to promote the safety, permanency, and well-being of c...

    What is Prevention?
    What is Prevention? The term "prevention" is typically used to represent activities aimed at stopping or reducing an action or behavior, but can also be used to represent activities that promote a positive action or behavi...

    Family First Prevention Services Act
    On Feb. 9, 2018, President Donald Trump signed the Bipartisan Budget Act of 2018 (H.R. 1892) into law, which included the Family First Prevention Services Act (FFPSA; Public Law 115-123). This Act dramatically changed the ...

    Family Engagement
    What is Family Engagement? Family Engagement means developing a successful working relationship through honesty, respect, empathy, and active listening. > Listening to families and recognizing strengths and needs.>...

    Resources and Education
    Community Resources Child Passenger Safety Inspection Stations Don’t Risk It-Fetal Alcohol Spectrum Disorders (FASDs) Education & Prevention Information Children’s Bureau Resource Library (USDHHS Office of the Adminis...


    Report Child Abuse and Neglect
    Need to report abuse or neglect? To report suspected child abuse or neglect, contact the SCDSS 24-hour, toll-free hotline at 1-888-CARE4US or 1-888-227-3487. This hotline is available 24 hours a day, 7 days a week. Intake ...

    Investigations
    Investigations is the part of DSS that investigates reports of child abuse and neglect by parents, guardians, and caregivers. The best hope is that children are kept safe so they can stay in their own homes with their fami...

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Child Welfare Services Transformation

Best Outcomes for Children and Families

Do you have a complaint regarding services being provided to a child by a state agency? Please submit your complaint by phone (1-800-206-1957) or an electronic submission form here with the South Carolina Department of Children's Advocacy..