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Administrative Hearings
The Office of Administrative Hearings (OAH) is responsible for hearing cases on alleged, adverse actions against clients of the Department of Social Services. These types of cases include, but are not limited to: Denial,...


Civil Rights
The OCR is responsible for ensuring that the civil rights of our clients are not violated by DSS. To further that purpose, the Office of Civil Rights works to ensure that all our programs are accessible to our clients. W...


Freedom of Information Act (FOIA) Requests
Schedule of Fees Search Fee: $37.00 per hour Redaction Fee: $37.00 per hour Copies (color): $0.06 per page Postage: Actual cost Individuals seeking access to public records under the Freedom of Information Act (FOIA)...


Media Relations
SCDSS News Archive


Office of Inspector General (OIG)
Click HERE to Report Fraud, Waste, or Abuse Online FRAUD Email Address: fraud.hotline@dss.sc.gov FRAUD Hotline Number: 1-800-694-8518 or 803-898-8005 (Press Option 2) FRAUD Address: South Carolina Department of Social S...


Quality Assurance/CQI
At DSS, we know that our programs, services and strategies are only as strong as the people who execute them. The DSS Office of Quality Assurance and Continuous Quality Improvement (QA&CQI) collaborates with internal p...


QA/CQI Leadership Team
Director of Agency Quality Assurance and CQISuzanne Sutphin, PhD(803) 360-5746suzanne.sutphin@dss.sc.gov State Quality Assurance ManagerJanel Mitnaul, MSW, LMSW(803) 201-9619janel.mitnaul@dss.sc.gov Upstate Regional QA ...


CQI Services
The DSS Office of Quality Assurance and Continuous Quality Improvement (QA&CQI) offers a variety of customized services to help agency employees and programs statewide assess and improve their performance. CQI Consult...


Quality Assurance
This page provides information on the different types of reviews conducted by the DSS Quality Assurance Team. The Quality Assurance/CQI Team also provide resources on the Child and Family Services Review (CFS...


Research and Evaluation
Level 5 Training Evaluation The Level 5 evaluation project examines the return on investment within training programs. In child welfare, the Level 5 evaluation is used to combine training evaluation results, data on...