EBT is the method SC uses to issue Supplemental Nutrition Assistance Program (SNAP) benefits. Once SNAP benefits are authorized, they are deposited in the EBT account during the night after approval. SNAP benefits in the EBT account are withdrawn when recipients use their EBT card to purchase USDA eligible food items.
For approved SNAP applications – benefits are deposited the night after DSS authorizes the case approval. Go to www.ebt.acs-inc.com to set up an alert to let you know when continuing benefits are available.
For ongoing SNAP cases – benefits are deposited on the same day of the month between the 1st and 19th. Go to www.ebt.acs-inc.com to set up an alert to let you know when benefits are available.
An EBT card or replacement card is mailed to the recipient at the mailing address provided. An EBT card mailed to an address not recognized by the United States Postal Service as being the address of the recipient will be returned to the card production facility.
At the store checkout, swipe your EBT card through the Point-of-Sale (POS) machine, choose EBT and enter your PIN. Your receipt will show you the amount of your purchase and what is left in your EBT account. To keep your EBT card working, here’s some special reminders:
A PIN is your Personal Identification Number. Call 1-800-554-5268 to select the PIN. You must have a PIN before shopping.
Special reminders about PINs:
Direct access to your EBT account: www.ebt.acs-inc.com
Call 1-800-554-5268 if:
You will need your EBT card number, your social security number and your date of birth when you call 1-800-554-5268. You will also need your PIN if you already have an active EBT card.
Households CAN use SNAP benefits to buy:
Households CANNOT use SNAP benefits to buy:
SNAP Retailer Locator – this website will locate stores near your location that accept EBT.
In accordance with Federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, the USDA, its Agencies, offices, and employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, sex, religious creed, disability, age, political beliefs, or reprisal or retaliation for prior civil rights activity in any program or activity conducted or funded by USDA.
Persons with disabilities who require alternative means of communication for program information (e.g. Braille, large print, audiotape, American Sign Language, etc.), should contact the Agency (State or local) where they applied for benefits. Individuals who are deaf, hard of hearing or have speech disabilities may contact USDA through the Federal Relay Service at (800) 877-8339. Additionally, program information may be made available in languages other than English.
To file a program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, (AD-3027), found online at http://www.ascr.usda.gov/complaint_filing_cust.html, and at any USDA office, or write a letter addressed to USDA and provide in the letter all of the information requested in the form. To request a copy of the complaint form, call (866) 632-9992. Submit your completed form or letter to USDA by:(1) mail: U.S. Department of Agriculture
This institution is an equal opportunity provider.
You may also file a complaint of discrimination by contacting DSS. Write DSS Office of Civil Rights, P.O. Box 1520, Columbia, S.C. 29202-1520; or call (800) 311-7220 or (803) 898-8080 or TTY: (800) 311-7219.